Terms and Conditions

Terms and Conditions   

APPI Medical Disclaimer

By enrolling in or participating in any APPI course, workshop, class or training programme, whether delivered online, in person, or in a hybrid format, you acknowledge and agree to the following:

  1. Medical Responsibility
    You confirm that you are in suitable physical and mental health to participate in exercise-based education and practical sessions. If you have any medical condition, injury, illness, or other health concern that may affect your ability to safely participate, you agree to seek appropriate medical advice from a qualified healthcare professional before undertaking the course.  If you are pregnant, recovering from injury, or have any medical concerns, you confirm that you have obtained appropriate medical clearance before participating.
  2. Participation at Your Own Risk
    You understand that participation in Pilates training and exercise-based education may involve physical activity that carries a risk of injury. By enrolling in the course, you voluntarily accept full responsibility for your participation and any risks associated with it.
  3. Duty to Self-Monitor
    You agree to monitor your own physical condition throughout the course and to stop any activity that causes pain, discomfort, dizziness, or other adverse symptoms. You accept responsibility for modifying or discontinuing participation where appropriate.
  4. Disclosure of Relevant Conditions
    You agree to disclose to the instructor or course organiser any injuries, medical conditions, pregnancy, or physical limitations that may affect your ability to participate safely in practical activities.
  5. Educational Purpose
    You understand that APPI courses are educational in nature and are not intended to provide personal medical diagnosis or treatment.
  6. Acknowledgement of Terms
    By confirming this declaration, you acknowledge that you have read and understood this medical disclaimer and agree to participate in the course in accordance with these terms, in addition to APPI’s Terms and Conditions.
APPI Training Courses

Please note: All APPI courses are purchased through APPI Education Limited.

Fees: Course fees will include tutorials, manuals (hard copy for in-person courses and PDF downloads for online pre-recorded) and a certificate of attendance or letter of attendance.

APPI Education Ltd takes no responsibility for any additional costs incurred outside the fees charged. APPI Education Ltd accepts no responsibility for any bodily harm that may arise during or after the attendance of an APPI training programme. All fees paid will expire after two years if, for any reason, courses have not been completed within this time frame.

UK VAT & Duty: The prices include VAT, where applicable, at a rate of 20%. APPI Education Limited are registered for VAT purposes, with the respective Reg numbers of: 988 9287 24 and 127 0787 09.

Non-UK Countries VAT & Duty: For customers located outside the UK, UK VAT may not be applicable; however, the price payable for our courses and/or membership remains the same as the price displayed on our website.

APPI Payment Plans:

payment plans arranged directly through APPI (exclusive of Klarna or PayPal)

All deposits are non-refundable

Payment Plans are available only on course orders over £1000. The structure is a £500 deposit, and then the remaining balance is split into 3 equal instalment payments, each 30 days apart.

Late instalment payment: Will result in the revocation of all course access, materials and attendance records. APPI also reserves the right to charge a £50 administration fee for late payment of instalments.   If you require an alternative instalment due date, please contact [email protected] to discuss options.

Cancellation of Payment Plan: All deposits are non-refundable; instalments received will be credited to a student’s account and valid for 2 years. We must receive requests in writing via email to [email protected]. After cancellation is received, all course materials will be revoked, the education learner profile will have all course material access removed, and the student will return any hard copy materials to APPI Education Ltd through a tracked postal service at the below address at the student’s cost.

APPI Education Ltd, Unit 2, The Chapel, Wellington Road, London, NW10 5LJ

APPI Education LTD Credits:

Course credits that are held or have been applied to APPI Education Ltd are only valid against APPI Education purchases and are non-transferable to APPI Products LTD, APPI Clinics, APPI Online Ltd, or APPI TV. No inter-company credit transfers are possible.

Course Credit Expiration: Course credits are valid for a maximum of 12 months.

Host Courses: It is up to the host to set the RRP price for the course and course places. It is also up to the host’s discretion if they wish to accept course places already secured through APPI Education LTD, and there may be a balancing payment to pay to secure a place on these hosted courses. It has been agreed that an APPI Membership discount is applicable.

Course Transfers, Deposits, Cancellations and Refunds

Refunds:

Up to 30 days after the purchase transaction date, the consumer can apply for a refund of a purchase if they wish, with the following administration fees applicable:

All deposits are non-refundable.

Matwork Clinical Levels, Matwork Bridging, Women’s Health Certification and 1- or 2-day CPD Course: £50 administration fee per course.

Reformer, Equipment, Pilates Matwork Certification, Matwork Clinical Series: 20% of the total purchase price

Exams:  £50 administration fee, 30 days after the transaction; no refunds are applicable.

If the purchase transaction is in relation to a specific course start date that is within 30 days of the purchase transaction, the above terms are not applicable, and no refunds will be given.

After 30 days of purchase, refunds are not applicable.

All APPI Education Course Cancellations and transfers: If, for any reason, a course cannot proceed, an alternative date or format of delivery will be offered, or the cost of the course will be credited to your account for future use. If you are unable to attend a course once it is booked, there is a £50.00 admin fee per course per transfer.  Once you are within 30 days of the course start date, no transfers will be permitted.

Matwork exam cancellations and transfers: All confirmed exam submission date bookings are non-transferable or non-refundable.

APPI Conference and On-Tour Events Cancellations and transfers: All confirmed event bookings are non-transferable or non-refundable.

Illness and Medical: We waive the transfer fee for anyone who is unable to attend or needs to transfer due to ill health or otherwise (a medical note or proof of a positive COVID test must be provided).

Online Course Extensions: If you need to request an extension of access for an Online course that has an access time limit, but you would like to request extended access, e.g. another 7 days, the following fees will apply:

Between 7 – 14-day access, a £50 extension fee is applicable

Above 30-day access: a £100 extension fee is applicable

Course Cancellations by APPI: APPI reserves the right to cancel a course if minimum course bookings are not achieved for any scheduled course. In such a circumstance, you will be offered an alternative course format or, if available, an alternative in-person date for the same course. APPI will not be liable for any costs incurred for travel, accommodation or any other such expenses incurred by any course delegate.

Change of course date: APPI reserves the right to change a course date should the need arise for any reason whatsoever. In such circumstances, APPI will not be liable for any costs incurred by delegates for travel and accommodation or any other such expenses.

In-person and live stream courses: There is a risk that the minimum numbers for a course to run may not be met, and a last-minute cancellation of the course may occur. We will do everything to ensure that as much notice is given to the participants, and an alternative date or format will be given.

One-Day CPD Voucher: The CPD voucher is valid for 12 months from the date of purchase. They are only applicable to APPI Courses at our regional venues. Not to be used in conjunction with any other offer (Please contact us directly if you wish to use your voucher for a hosted course, as this is at the host’s discretion).

Insufficient funds: A £20 fee will be charged for invalid cheques or declined credit card transactions due to insufficient funds.

3rd Party Payments: If a third party is responsible for payment, the attendee’s space on the chosen programme will not be confirmed until full payment has been received by APPI Education Limited. Only once full payment is received will the confirmation letter be sent out to the delegate and their space be reserved.

Photo/Video Release: APPI will occasionally have photographs and/or promotional videos taken during the event for use in print and electronic marketing materials, including (but not limited to) brochures, advertisements, newsletters and the APPI and other associated websites. APPI retains the full rights to use these materials in promoting and marketing all courses, workshops, future conferences, and any other APPI events not mentioned herein.

Pregnancy Guidelines: In the first trimester, all courses should be suitable for an uncomplicated pregnancy. This is provided that you exercise pre-pregnancy and have discussed this with your GP / Midwife. However, with the exception of our Ante & Post Natal course, we would generally recommend against participating in courses after the 1st trimester, as you will not be able to experience all the movements yourself during this time.

Please view our full pregnancy guidelines by clicking here or by visiting our resource centre.

Other: APPI reserves the right to pass on attendee details for any courses that are hosted by APPI to the relevant training provider. These courses include but are not limited to Anatomy Trains, Tai Chi for Arthritis, Pink Ribbon Programme and Acupuncture Foundation Course.

APPI Online Courses & Classes

Refund Policy: Due to the immediately accessible nature of the content, Online Courses and Online Classes are non-refundable.

APPI Conference

Please note: All payments for the APPI Pilates Conference are made through APPI Education Limited.

Conference Fees: Fees cover attendance at any of our lectures, workshops, and classes; arrival, morning & afternoon tea, a buffet lunch, workshop handouts and a certificate of attendance. APPI Education Ltd takes no responsibility for any additional costs incurred outside these Conference fees charged.

All conference bookings are non-refundable.

Once chosen, all conference session options are final and cannot be altered.

Insufficient funds: A £20 fee will be charged for invalid cheques or declined credit card transactions due to insufficient funds

Photo/Video Release: APPI will occasionally have photographs and/or promotional videos taken during the event for use in print and electronic marketing materials, including (but not limited to) brochures, advertisements, newsletters and the APPI website. APPI retains the full rights to use these materials in promoting and marketing all courses, workshops, future conferences, and any other APPI events not mentioned herein.

Pregnancy Guidelines: In the first trimester, all courses should be suitable for an uncomplicated pregnancy. This is provided that you exercise pre-pregnancy and have discussed this with your GP / Midwife. We would generally recommend against participating in our conference after the 1st trimester, as you will not be able to experience all the movements yourself during this time. Please view our full pregnancy guidelines by clicking here or by visiting our resource centre.

Other: By booking the conference, you are giving your permission for the APPI to use photo and video footage of yourself taken during the conference to potentially be used for future marketing purposes. APPI accepts no responsibility for any bodily harm that may arise during or after the attendance of an APPI conference.

 

Membership Subscription Terms and Conditions

Membership Duration

1.1 Membership subscriptions are for a minimum term of 12 months.

1.2 After the initial 12-month period, memberships will automatically renew on a rolling monthly basis unless cancelled following clause 7.

Membership Eligibility

All applicants for membership must:

Be over the age of 18 and provide proof of age upon request.

Be a credit card and/or bank account holder.

Declare any health issues, particularly (but not limited to) those related to exercise or increased physical activity.

Accept that participation in membership activities is entirely at their own risk.

Payment Terms

3.1 Membership fees are payable monthly or annually, as selected at the time of purchase, through the Stripe payment platform on our website.

3.2 Payment is due on the agreed billing date. If a payment is late or fails, membership benefits will be suspended until full payment is received.

3.3 We reserve the right to terminate membership if payment issues persist beyond 30 days.

 Membership Approval and Refunds

4.1 We reserve the right to refuse membership to prospective members without providing a reason.

4.2 We further reserve the right to decline refund requests for Members who terminate their membership early.

4.3 If a member wishes to terminate their membership during a membership year, they may submit their request in writing to APPI Education. We are under no obligation to provide a refund of any portion of the joining fee, but may, at our sole discretion, consider each application on its merits and issue an appropriate refund.

 Membership Benefits and Preferential Treatment

5.1 As a member, you will receive preferential treatment, including but not limited to early access to course bookings, exclusive discounts, and priority support.

5.2 Discounts and offers apply only to courses held within the United Kingdom.

Suspension or Expulsion of Members

6.1 APPI Education reserves the right at all times to suspend or expel members or prevent any member from receiving the benefits associated with their respective membership category for any reason.

Conduct Expectations

7.1 Members are expected to conduct themselves in a sensible, safe, and socially acceptable manner while participating in membership activities on APPI Education Ltd premises or at events organised by APPI Health Group or its subsidiary or partner companies.

7.2 We reserve the right to suspend or terminate membership without refund if a member engages in abusive, discriminatory, or otherwise inappropriate behaviour.

Use of Downloadable Materials

8.1 Downloadable materials provided as part of your membership are for your personal use only.

8.2 Sharing, distributing, or reproducing these materials in any form with any other party is strictly prohibited.

8.3 Breach of this clause may result in immediate termination of your membership without refund and potential legal action.

Effect of Cancellation of an Event or Withdrawal of a Membership Benefit

9.1 APPI Education Ltd reserves the right to alter, amend, suspend, or withdraw any member benefit without prior notice or consultation.

9.2 Members shall not hold APPI Education Ltd liable for any changes to the membership package.

9.3 In the event of the cancellation of an activity, class, meeting, or exam due to supplier failure or reasons beyond the reasonable control of APPI Education Ltd, members shall not hold APPI Education responsible.

9.4 Where a member cancels or fails to attend an activity, class, meeting, or exam for which a membership discount or benefit has been applied, no refund will be provided, and any outstanding monies will become due immediately.

The APPI Health Group and Membership Trademarks

10.1 The APPI Health Group and associated company logo and membership logos are registered trademarks. No one has the right to use these names without the express permission of the brand owners or their authorised representatives.

 Limitation of Liability

11.1 Notwithstanding anything else contained in this agreement, APPI Education Ltd shall not be liable to the member for any losses, expenses, or other indirect or consequential loss arising from negligence, breach of contract, or otherwise.

 

Changes to Membership

12.1 APPI Education reserves the right at all times to make changes to membership terms and conditions without prior notice or consent from members.

12.2 We reserve the right to add, amend, suspend, or withdraw any constituent part of the membership package without prior notice or consent from members.

12.3 We reserve the right to alter membership criteria at any time without prior notice or consent from members.

Governing Law

13.1 These Terms and Conditions and any regulations published by APPI Education shall be governed by and construed in accordance with the laws of England and Wales.

13.2 Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13.3 E&OE: APPI Education Ltd reserves the right to make changes to these Terms and Conditions and/or membership benefits or prices without prior notice.